Category: CRM

• March 9, 2026

  Salesforce and Agentic Execution, i.e., “Dogfooding” at Scale, for Hyper-Growth

  

  How the leading, incumbent CRM company is trying to turn the system of record into an agentic execution layer EXECUTIVE THESIS Salesforce is no longer operating as a classic CRM vendor. In its FY2026 10-K, it describes itself as helping organizations become “agentic enterprises” through an AI-powered Agentforce 360 Platform that unites applications, data, and…