Tag: Article

• May 21, 2024

  Sales Leader Transformation with Generative AI

  

  Where are careers headed? The transformation of the sales director role with the integration of Generative AI (Gen AI) is pivotal. Traditionally, a sales director’s responsibilities have been heavily focused on managing and guiding sales teams towards achieving sales targets. However, with the advent of Gen AI, there’s a significant shift towards a hybrid role,…
• May 6, 2024

  Generative AI’s BIG Impact on Customer Acquisition Cost (CAC)

  

  Here is a big lesson about customer acquisition cost (CAC) I’ve learned along my career journey…and how CAC is now entering the “Generative AI” era. If you are a colleague in “the CX/CRM footprint,” at any level of experience, this article intends to help you on your AI journey ahead. As I say on my…
• June 27, 2020

  Pattern Matching and Humanity

  

  So, I’ve only recently decided to write at a deeper level. I’ve journaled here and there, but not with the same voice or intent as I do now. Now, it’s pretty open and with the intent of helping others at a deeper level. This is deeper thinking and exploration. With that said. I’ve been looking…
• June 18, 2020

  20 Examples ROI & Big Data

  

  The article below is reposted 100% from my days at Pivotal.io and currently hosted here: https://tanzu.vmware.com/content/blog/20-examples-of-roi-and-results-with-big-data . Given this post is a repost WITH a preamble, I hope Google doesn’t ding me too much :-). The featured image is taken from here. Why Did I Write this Re-post? I am thinking about writing a book…