Category: Value Creation
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Generative AI’s BIG Impact on Customer Acquisition Cost (CAC)
Here is a big lesson about customer acquisition cost (CAC) I’ve learned along my career journey…and how CAC is now entering the “Generative AI” era. If you are a colleague in “the CX/CRM footprint,” at any level of experience, this article intends to help you on your AI journey ahead. As I say on my…
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S01: EP02: Start-Up Launch Journal, Join Me!
Hello LinkedIn Friends, Colleagues, Mentors, and Family, This post is really the first in my journal – to explain what has happened so far and what the next steps are (I launched my business 18 days ago). Here is a quick example if you don’t have time to scroll or read. My 8yo daughter is…
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Happy New Year: A Gift of Gratitude and Abundance in 2022
To My Family, Friends, and Colleagues—With Deep Love and Affection, My Wish for You in 2022 is for—Life Changing Gratitude and the Abundance it Generates—Particularly with Self-Love—but also Financially. I can truly say—and I have experienced this personally—the practice of gratitude has been the greatest gift I’ve ever been given in my life. But, it…
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Perspective at Month 5!
OK, like wandering around in the desert for 40 years. This has been hard. I have the most clarity I’ve ever had. Let’s go do this. Praise the lawd, lord, amen! Blessed to say that. This is a great next step. I am so thankful! Living In Gratitude A blind boy sat on the steps…
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Brutally Honest + Nurturing
From a brain science perspective, leadership is about optimizing human brains. The brains’ primodial operating principles center around survival first and growth second. In my experience, these two show up at different tiers of complexity, but one of the components at the lowest level is the balance between…
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Today, I found perspective.
Hellooo World! Wow. I just realized something important. My whole life, I have studied perspective. And… “Life has come a long way since yesterday.” Ziggy Marley says on the radio (i.e. Spotify on iPad via JBL Flip5).
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We All Share Meta-Data
Meta-data is really, really really special. If you haven’t taken time to understand it in depth, you should. Why? Here are the key points of why, IMHO: Meta-data is constantly searched by the most powerful compute clusters and semantic engines on Earth, and Google is the most used. By organizing, scoring, matching, and optimizing all…